Refine the AI Agent’s Instructions
Clear, precise instructions shape agent behavior and responses. They define persona, tone, and question scope. Example: Friendly Support Agent InstructionsImprove Readability of Sources
Response quality depends on source data quality. Readable text is essential—scraped data from unfriendly websites may require conversion to text or PDF format. Bad Product Example:Widget123, colors not specified, possibly red or blue. Discount details unclear. Weight: Approx. 1 kg or 1.5 kg?Good Product Example:
Product: Widget123 Colors: Red, Blue Discount: 50% off Weight: 1.5 kg Shipping: 1-2 weeks (location-dependent) Availability: Worldwide
SoftiusTech cannot process images, videos, or non-textual elements.
Add Suggestable Links
To enable link suggestions, include explicit URL mappings in training data. The bot learns page names but not URLs, preventing fake 404 links. Strategy: Create a document mapping URLs to page names for better query understanding.Add Suggestable Images
Use markdown format to display images. Ensure URLs end with.png or .jpg.
Example instruction:
Next: Explore Playground Features
Learn how to test and optimize your AI agent with the Playground