Connect your Instagram Business or Creator account so your agent answers DMs automatically.
Connect your Instagram Business or Creator account and your agent will automatically read and reply to Instagram direct messages. Setup uses the same one‑click Facebook sign‑in as Messenger.
You have an Instagram Business or Creator account.
That account is linked to a Facebook Page you administer. (Instagram messaging is managed through the connected Facebook Page.)
Not sure if your account is a Business/Creator account? Open the Instagram app → Settings → Account type and tools to switch. Then link it to your Facebook Page from the same settings area.
Return to Deploy → Instagram to view the connected account or click Disconnect to stop handling its messages.
Connect Messenger too
Handle your Facebook Page’s Messenger conversations with the same agent.
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