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For anything larger than a handful of products, import in bulk. You have two options: a one‑time CSV import, or a live source sync that keeps your catalog up to date with your store or spreadsheet.

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Option A — Import a CSV

1

Click “Import CSV”

On Training → Catalog, click Import CSV and choose your file.
2

Map your columns

ChatRos previews the file and asks you to match your spreadsheet columns to catalog fields: title, description, price, sku, tags, url, imageUrl. Map each one, then click Import.
Map your columns screen matching CSV columns to catalog fields
3

Wait for processing

You’ll see progress as ChatRos reads, uploads, and saves your products. When it’s done, they appear in the table and are queued for training.
Not sure of the format? Click Export CSV first to download a file with the exact columns ChatRos expects, fill it in, and re‑import.

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Option B — Sync from a live source

Connect a source once and pull products automatically — and re‑sync whenever your store changes. Supported sources:

Shopify

Products and variants from your Shopify store.

WooCommerce

Products from your WooCommerce store via the ChatRos plugin.

Medusa

Products from your Medusa backend.

Google Sheets

Products from a spreadsheet you choose — map the columns once and keep them in sync.

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Connect a source

1

Open Catalog Sources

On the Catalog page, click Connect Source (if nothing is connected yet) or the settings gear next to Sync. This opens the Catalog Sources page.
Catalog Sources page with Google Sheets, WooCommerce, Shopify, and Medusa cards
2

Connect your store or spreadsheet

Pick a source and follow its connect flow. For stores, see the Shopify and WooCommerce guides. For Google Sheets, choose your spreadsheet and map the product columns once.

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Sync

Back on the Catalog page, click Sync to pull the latest products from every connected source. ChatRos syncs the store first, then any connected spreadsheet, and re‑trains what changed.
Products carry a Source column so you can see whether each item was added manually, imported from CSV, or synced from a store/spreadsheet.

Set up image search

With products and images in place, let customers find items by sending a photo.