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The Product Catalog is a structured list of what you sell. Once your agent is trained on it, it can recommend products, quote prices, describe variants, and even match a photo a customer sends to the right item. Open your agent and go to Training → Catalog to manage it.
ChatRos Catalog page with product table and Sources panel

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Why use a catalog?

A catalog is more precise than plain text sources. Each product is a structured record — name, price, SKU, tags, images, and variants — so the agent gives accurate answers instead of paraphrasing a web page.

Add products & variants

Add items by hand, including sizes, colors, and per‑variant prices and SKUs.

Import in bulk

Import from a CSV, or sync live from Shopify, WooCommerce, Medusa, or Google Sheets.

Image product search

Let customers send a photo and have the agent find the matching product.

Deploy everywhere

Your catalog powers answers on every connected channel.

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How it fits together

1

Build your catalog

Add products manually, import a CSV, or connect a store/spreadsheet source.
2

Train the agent on it

Each product is trained so the agent can retrieve it. The Catalog page shows a Training status per product.
3

Keep it in sync

Use Sync to pull the latest products from your connected sources whenever your store changes.

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The Catalog toolbar

At the top of the Catalog page you’ll find:
  • Add Item — create a single product by hand.
  • Import CSV — bulk‑import from a spreadsheet file.
  • Connect Source — connect a store or spreadsheet. Once a source is connected, this button becomes Sync, which pulls the latest from every connected source (store first, then spreadsheet).
  • Export CSV — download your current catalog.
You can search by name, SKU, or tags, and sort by name or price.

Add your first product

Start building your catalog one product at a time.