Add your agent to a Shopify store so it looks up live products and order status.
Connect your Shopify store and your agent can answer real questions about your catalog and orders — “Do you have this in medium?”, “Where’s my order?” — using live, read‑only data from Shopify. You also install the on‑site chat widget through Shopify’s theme editor, with no code.
ChatRos reads your products and order status read‑only. It never modifies your store, products, or orders.
Install the ChatRos app from the Shopify App Store (or from your Shopify admin → Apps). Installing it links your store to your ChatRos workspace automatically.
2
Approve the connection
Follow Shopify’s install prompts and approve the requested permissions.
📸 Screenshot: the ChatRos app install screen in the Shopify admin (to be added).
In ChatRos, go to your agent → Integrations → Shopify.
The Shopify integration page.
2
Click “Connect Shopify store”
This links the Shopify store already connected to your workspace to this agent. Once connected, you’ll see a green ● Connected badge with your store URL.
If ChatRos says no store is linked yet, install the ChatRos app from your Shopify admin first (Step 1), then come back and click Connect Shopify store.
Return to Integrations → Shopify to see the connected store or click Disconnect.
On WordPress instead?
Use the ChatRos WordPress plugin to connect a WooCommerce store.
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