Add products to your catalog by hand, with images, prices, SKUs, tags, and variants.
You can build your catalog one product at a time from the Catalog page. This is ideal for small catalogs or for adding items that aren’t in a connected store.
Many products come in variations — sizes, colors, materials — each with its own price and SKU. A single catalog product can carry multiple variants, each defined by its options (e.g. Size: M, Color: Blue), an optional price, and an optional SKU.
Variants are most often brought in automatically when you sync from a store or import a CSV — Shopify and WooCommerce products keep their full variant lists.
When a product has variants at different prices, the catalog shows a price range (for example, ৳500–৳900) instead of a single price. Your agent can answer questions about specific variants — “Is the large one more expensive?” — and the variant options and SKUs are searchable, so a customer asking for a specific SKU or option gets the right item.
📸 Screenshot: a catalog product showing a variant price range (to be added).
Each row in the catalog table has actions to Edit or Delete a product. After editing, the product is re‑queued for training so the agent learns the change. You can also select multiple products to retrain or delete them in bulk.
The Training column shows each product’s status. If some products fail to train or hit your storage limit, a banner appears with a Retry option.
Import in bulk instead
Got lots of products? Import a CSV or sync a live store.
