> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatros.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Importing Products

> Bulk‑import your catalog from a CSV file, or sync it live from Shopify, WooCommerce, Medusa, or Google Sheets.

For anything larger than a handful of products, import in bulk. You have two options: a one‑time **CSV import**, or a live **source sync** that keeps your catalog up to date with your store or spreadsheet.

## Option A — Import a CSV

<Steps>
  <Step title="Click “Import CSV”">
    On **Training → Catalog**, click **Import CSV** and choose your file.
  </Step>

  <Step title="Map your columns">
    ChatRos previews the file and asks you to match your spreadsheet columns to catalog fields: **title, description, price, sku, tags, url, imageUrl**. Map each one, then click **Import**.

    <Frame caption="The “Map your columns” screen — ChatRos pre-fills its best guesses.">
      <img src="https://mintcdn.com/softiustech/r0-Hu3fzPtGK9Luj/images/user-guides/catalog/csv-mapping.png?fit=max&auto=format&n=r0-Hu3fzPtGK9Luj&q=85&s=36803cdeaa70011396574d3956692013" alt="Map your columns screen matching CSV columns to catalog fields" width="1680" height="819" data-path="images/user-guides/catalog/csv-mapping.png" />
    </Frame>
  </Step>

  <Step title="Wait for processing">
    You'll see progress as ChatRos reads, uploads, and saves your products. When it's done, they appear in the table and are queued for training.
  </Step>
</Steps>

<Tip>
  Not sure of the format? Click **Export CSV** first to download a file with the exact columns ChatRos expects, fill it in, and re‑import.
</Tip>

## Option B — Sync from a live source

Connect a source once and pull products automatically — and re‑sync whenever your store changes. Supported sources:

<CardGroup cols={2}>
  <Card title="Shopify" icon="shopify">
    Products and variants from your Shopify store.
  </Card>

  <Card title="WooCommerce" icon="wordpress">
    Products from your WooCommerce store via the ChatRos plugin.
  </Card>

  <Card title="Medusa" icon="cart-shopping">
    Products from your Medusa backend.
  </Card>

  <Card title="Google Sheets" icon="table">
    Products from a spreadsheet you choose — map the columns once and keep them in sync.
  </Card>
</CardGroup>

### Connect a source

<Steps>
  <Step title="Open Catalog Sources">
    On the Catalog page, click **Connect Source** (if nothing is connected yet) or the settings gear next to **Sync**. This opens the **Catalog Sources** page.

    <Frame caption="The Catalog Sources page — connect Google Sheets, WooCommerce, Shopify, or Medusa.">
      <img src="https://mintcdn.com/softiustech/r0-Hu3fzPtGK9Luj/images/user-guides/catalog/sources.png?fit=max&auto=format&n=r0-Hu3fzPtGK9Luj&q=85&s=9363e5d97c53b0ddf91f46b78cdb7e43" alt="Catalog Sources page with Google Sheets, WooCommerce, Shopify, and Medusa cards" width="1680" height="819" data-path="images/user-guides/catalog/sources.png" />
    </Frame>
  </Step>

  <Step title="Connect your store or spreadsheet">
    Pick a source and follow its connect flow. For stores, see the [Shopify](/user-guides/deploy/shopify) and [WooCommerce](/user-guides/deploy/woocommerce) guides. For **Google Sheets**, choose your spreadsheet and map the product columns once.
  </Step>
</Steps>

### Sync

Back on the Catalog page, click **Sync** to pull the latest products from every connected source. ChatRos syncs the store first, then any connected spreadsheet, and re‑trains what changed.

<Note>
  Products carry a **Source** column so you can see whether each item was added manually, imported from CSV, or synced from a store/spreadsheet.
</Note>

<Card title="Set up image search" icon="image" href="/user-guides/catalog/image-search">
  With products and images in place, let customers find items by sending a photo.
</Card>